Legal
Terms & conditions
The documents below are the current terms and conditions for our services. They are incorporated by reference into every client Order (listed there as Exhibit A), so together with your Order they make up our agreement with you.
Core agreements
These agreements apply to every engagement and set out how we work together.
- Master Services AgreementThe core terms that govern every engagement with Cohesive Security.
- Data Processing AgreementHow we handle, protect, and process data on your behalf. This is also the agreement that carries our business associate terms (BAA) for healthcare clients, so there is no separate document to sign.
- Schedule of Third-Party ServicesThird-party tools and services we may use to deliver your services, and the terms that apply to them.
Service attachments
Each attachment adds terms specific to one of our service lines. Only the attachments for the services on your Order apply to you.
- Service Attachment for Managed ServicesAdditional terms for our managed IT service plans.
- Service Attachment for Compliance ServicesAdditional terms for compliance and vCISO engagements.
- Service Attachment for Co-Managed ServicesAdditional terms for co-managed IT alongside your internal team.
- Service Attachment for AI ServicesAdditional terms for AI development and integration work.
- Service Attachment for Managed Database AdministrationAdditional terms for managed database administration.
- Service Attachment for Penetration TestingAdditional terms for penetration testing engagements.
- Service Attachment for Colocation ServicesAdditional terms for colocation services.
- Service Attachment for Application DevelopmentAdditional terms for custom application development projects.
A few notes
- Each document opens in a new tab on our terms portal, where you can always find the latest version.
- We may update these terms from time to time. When we do, the revision date at the top of the affected document changes, so it's worth checking back periodically.
- Questions about any of these documents? Email us at hello@cohesivesecurity.com and we'll walk you through them in plain language.